Shipping & Returns

Shipping (originating in North Vancouver) and within Canada is by priority mail which takes approximately 5 business days. International shipping can take up to 10 business days. Local orders include a $5.00 handling fee while international orders include a $10.00 handling fee. These fees are included in the shipping cost. Our shipping rates are reasonable and are basically based on weight. Select products have the handling fee only while certain small items have free shipping. Orders of $150.00 and over include free shipping within British Columbia. This will be evident at check out. If you have pre-arranged a pick up enter PICK UP as your discount coupon at check out and your shipping costs will be refunded. Returns are offered on a per customer basis if you are not satisfied with your purchase. Please e-mail us with any questions or concerns and we will get back to you as soon as possible. Thank you, Sandra Zaruba, B.Comm., C.I.E.H. Founder

paypal Banner
Your IP Address is: